West: 314-965-9300 South: 314-892-7000 Service: 314-892-7000 info@mediequip.net

Service

If you have any trouble with your medical equipment, we have manufacturer-trained and certified service technicians that are ready to help.

MediEquip’s Service Department is located in our South Store. Service is available by appointment only both in-store and at home.

With an in-store appointment, you can drop off equipment at our south county location for our technicians to evaluate.  Our Evaluation Fee starts at $25 for each 15 period; (additional labor rates will apply).  Service technicians are usually available Monday through Friday, 9 a.m. to 4 p.m.  The technicians often have to run out on emergencies, so please call to check their availability before you come.

For an in home appointment, our diagnostic fee starts at $100.00 per piece of equipment.  This amount is due at the time of service.  Once the evaluation is completed, your technician will give you an estimate for additional parts and labor. 

If you choose MediEquip to perform your repair, the fee for labor and parts are due at either the time of service or when required parts are ordered; whichever comes first.

Our service area is designated as within a 30 mile radius of any of our retail stores. Individuals outside of this area are subject to additional travel fees.

Please speak to a service technician if you have any questions regarding an estimate for your repair.